The UK's only online pharmacy offering WhatsApp-based AI with humans in the loop. Answers come from our internal knowledge base, maintained by our clinicians.
Most healthcare ends the moment you're handed a packet. New Health is built differently.
We're a UK-registered pharmacy that combines expert UK clinicians with a clinician-trained WhatsApp AI, so you can get good healthcare without the waiting room. Every prescription is reviewed by a UK clinician. Our AI is trained by them, not in place of them.
The longer you're with us, the more we can do to support you. Because good health isn't a one-off prescription - it's everything that happens around it.
Learn more about New Health
Laura is a pharmacist who has experience in multiple high volume pharmacy environments, with a focus on combining clinical expertise, automation and digital systems to support the safe and efficient delivery of prescriptions at scale.
Mr Kevin O'Neill is a leading UK neurosurgeon with over 30 years' experience at Imperial College Healthcare NHS Trust and Cleveland Clinic London. His expertise in the brain's role in obesity shapes New's approach to safe, effective treatment.
Tayt leads the day-to-day operations of Medpal Pharmacy, overseeing clinical governance, NHS service delivery, and operational performance within a high-volume Distance Selling Pharmacy environment. Experienced in Titan PMR, automated dispensing, medicines optimisation, and team leadership, with a strong focus on patient safety, compliance, efficiency, and scalable pharmacy growth.
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